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New capital one card could save holidaymakers millions in extra fees

Commenting on the launch of the new Capital One Aspire World credit card, which offers no fees on foreign transactions and up to 1.25% cashback in the UK, Michael Ossei, …

NUS launches campaign to ban payday lenders from campus and protect students – Uswitch.com comments

In response to today’s announcement by the National Union of Students (NUS) that it has launched a nationwide campaign to encourage universities and colleges to ban payday lenders to advertise …

Tesco bucks the trend on balance transfers but savvy consumers could be the winners

Commenting on the launch of the new Tesco credit card, which offers 0% on purchases for 12 months and 0% on balance transfers for 12 months with no transfer fee, …

Brits suffer bad customer service yet almost three quarters of consumers let companies get away with it

Research shows that when it comes to customer service British consumers are getting a raw deal. 83% regularly waste time queuing or being kept on hold, while 65% regularly experience …

Uswitch.com calls on OFT to take tough action against payday lenders as new failings are exposed

Citizens Advice has today released new findings exposing the real extent of payday lenders’ failings. Michael Ossei, personal finance expert at Uswitch.com, says: “These findings highlight just how low some …

British holidaymakers risk £327 million in extra charges for using their credit card abroad this summer

12 million consumers (24%) plan to use a credit card while holidaying abroad this summer, racking up fees of £327 million[1] But the 12 million (24%) planning to use a …

High street banks’ territory under threat with Post Office current account launch

The Post Office today launches three new current accounts – Standard Account, Packaged Account and Control Account. These accounts will initially launch in select Post Office branches in East Anglia, …

Big budget advertising gives bank customers little to smile about

Despite the 1-2-3 account launching to a fanfare of publicity last year, Santander has yet to dazzle its customers, failing to make the top ten in the Uswitch Current Account …

Lloyds branch sale collapse places dent in consumer choice, says Uswitch.com

The Co-Operative Group has pulled out of its purchase of 632 branches from Lloyds Banking Group, blaming the current economic environment and increasing regulatory requirements. Michael Ossei, personal finance expert …