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uSwitch Banking Awards 2018

uSwitch Banking Awards 2018

The best credit cards and current accounts according to the 2018 uSwitch Banking Awards

With so many credit cards and current accounts on the market, it can be hard to find the right banking product for your needs. That’s why real customer experiences can be particularly valuable.

The 2018 uSwitch Banking Awards bring together insights from 10,000 real banking customers to find the best-rated credit cards and current accounts.

Credit card awards: The winners

While there’s no such thing as the definitive ‘best’ credit card, our list of uSwitch award winners could help you decide which credit card provider to choose based on real customer experiences.

Whether you’re looking to earn rewards, borrow at 0% or transfer a balance from an existing credit card, see our top 10 rated providers below.

Best credit card

  1. American Express
  2. Nationwide
  3. John Lewis & Partners
  4. Marks & Spencer
  5. First Direct
  6. Sainsbury's
  7. Tesco
  8. Santander
  9. Barclaycard
  10. Halifax

Overall satisfaction

  1. American Express
  2. John Lewis & Partners
  3. Nationwide
  4. Marks & Spencer
  5. Sainsbury's
  6. Tesco
  7. Virgin Money
  8. Santander
  9. Barclaycard
  10. Halifax

American Express scooped seven of the 13 uSwitch credit card awards this year, including best credit card, overall satisfaction and value for money.

John Lewis came top in the most trusted provider category and won top prize for its rewards card.

Nationwide grabbed the overall prize for customer service, while First Direct won the phone customer service category.

You can take a look at all the winners and runners up in each credit card awards category on our 2018 awards page.

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Current accounts: The winners

If you’re thinking of making the switch to a new bank account, the best-rated current account providers is a great starting point.

Whether you’re looking for better customer service, a more high-tech online banking experience or just want to switch to get rewards, take a look at the 2018 uSwitch Banking Award winners below.

Best current account

  1. First Direct
  2. Nationwide
  3. Santander
  4. Co-Operative Bank
  5. Barclays
  6. Halifax
  7. Lloyds
  8. Natwest
  9. Bank of Scotland
  10. HSBC

Overall satisfaction

  1. First Direct
  2. Nationwide
  3. Co-Operative Bank
  4. Santander
  5. Barclays
  6. Bank of Scotland
  7. Lloyds
  8. Halifax
  9. NatWest
  10. HSBC

First Direct swept the board in the 2018 uSwitch current account awards, topping all but two categories. The company missed out on the branch customer service prize (as an online bank they don’t have branches so weren’t eligible for this category), and came 11th in the rewards category.

Nationwide also impressed, winning the branch customer service and rewards prizes and placing in the top three of every other category.

Find all of our category winners and runners up on the 2018 current accounts awards page.

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