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How do black box and telematics insurance devices work?

Learn about the different types of black box device, how they work and the different policy types that could help you to save.

How do black box and telematics insurance devices work?

Like most types of insurance policy, no two black box policies are the same. Insurance policies offer different features and benefits, but there are some unique features that set black box policies apart from other policies.

If you're a new driver it can be difficult to understand the world of car insurance, and the options available to you.

What insurance options are there for new drivers?

When you first past your test, whether you're a young driver or have just had driving lessons for the first time, it can be expensive to purchase insurance. That is because insurance companies don't have any information about your driving history, and you have no proof to show them you are a careful driver.

For this reason, it can be costly to get insurance for your first car. However, in recent years there are a couple of options which can help you find the best and cheapest car insurance for new drivers. These are known as telematics insurance, or sometimes referred to as black box insurance.

They could be a suitable option if you're trying to find cheap car insurance as a new driver. There are also pay as you go car insurance options and pay as you go policy deals, as well as options for cheap black box insurance and competitive offers for telematics and by the mile car insurance. The best way to find cheap car insurance is to think about how and why you use your car, and how often you are likely to need cover.

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How do black box insurance and telematics car insurance devices work?

Also known as telematics, the nickname black box car insurance was given to refer to the small device insurers install in the policyholder’s car to measure driving behaviour. The official name is telematics car insurance. While there are now many types of black box insurance policies that don't use this device, the name is shorthand for any programme that monitors or records your driving style.

Black box insurance policies base insurance premiums on actual driving behaviour. For this reason, they can be a great way for drivers in high-risk groups to prove to their insurer that they can drive safely, ultimately reducing the cost of their insurance. This could help young drivers and new drivers find good value car insurance, even if this is the first insurance policy they have taken out.

Telematics car insurance could be an option if you've just passed your test and you're looking for the cheapest car insurance for new drivers.

What are the options for black box car insurance and telematics car insurance?

Installed telematics insurance box

The traditional black box and telematics car insurance policy involves having a small device installed in the car to monitor driving behaviour. The box is about the size of a mobile phone and usually installed out of sight behind the car’s dashboard. The black box automatically records your driving without you having to remember to switch it on.

Your insurance company will arrange for the black box to be installed in your car, usually at your home. Your policy begins from your chosen start date so you won’t need to wait for the box to be installed. You won’t have to pay any extra for installation as the price of the box is factored into your premium, but you may have to pay a fee if you change cars during the policy and want to have the box installed in the new car.

Most installed black boxes can also act as a tracker and can make it easier to retrieve your car if it's stolen. Some installed black boxes also offer accident alerts, which can alert the emergency services and tell them your location if they detect a serious impact.

Self-installed black box insurance

Self-installed black box policies work in the same way as installed boxes, by recording your driving behaviour. As the name suggests, a self-installed black box is a device you install in the car yourself. Self-installed boxes are also known as plug-in or plug and drive devices and will be provided by your insurer. Self-install devices are simple to use — just plug it into your car’s USB port, OBD socket or 12V adapter.

The price of the box is usually included in your premium, and you won’t have to pay to install the box it if you change cars — simply unplug it and install it in your new car, but remember to inform your insurer if you change your vehicle.

Black box insurance with a mobile phone app

Some insurers can track your driving behaviour by using an app installed on your mobile phone. You don’t need to have a device installed by your insurance company, simply follow your insurer’s instructions to download the app to your smartphone.

Black box telematics apps use the built-in GPS on your mobile and some more advanced versions use your phone’s accelerometer to detect speed and any impacts.

While some apps black box apps have an auto-start feature that detects when you’re driving and starts monitoring, some will require you to start the app before your journey.

You don’t need to do anything with the app while you’re driving so you shouldn’t be distracted behind the wheel.

What are the different types of black box insurance policy?

As well as different types of device, insurers also measure and reward good driving behaviour in different ways.

Many telematics boxes also track things like acceleration, braking, cornering, and journey time, enabling insurers to take these factors into account when working out the cost of premiums. With most policies you can also monitor your driving behaviour online or via the app, and some insurers will offer rewards and discounts for drivers that demonstrate safe behaviour on the roads.

With statistics showing that young drivers are more likely to have accidents and make insurance claims than any other age group, this age group is likely to benefit most from black box car insurance.

Drivers using their cars outside of peak traffic hours could also save, as some insurers charge less for miles driven when the roads are emptier and accidents less likely.

  • Pay as you go policies: Your policy will be mileage-based, and you may be able to earn or pay for ‘top-up’ miles. These policies are ideal for drivers with limited mileage. Drivers belonging to so-called high-risk groups, such as young and elderly drivers, are often hit with hefty premiums, despite only using their cars infrequently.

    While pay as you go car insurance has until now been associated with black box insurance policies, innovative companies have begun to offer ‘true’ pay as you go car insurance cover.

    Normally, drivers are charged a set amount per year and allowed to drive a certain number of miles before being charged extra. Pay as you go car insurers allow you to top up in bundles of miles which you can roll over to the following year if unused.

  • Rewards-based policies: Your driving will be measured and you’ll be rewarded for consistent positive behaviour. Your insurer may evaluate your driving monthly, annually or quarterly, and you could receive refunds on your premium or even rewards such as free pizza or coffee.

  • No claims bonus builder policies: Your behaviour will be assessed throughout the year with the aim of offering a tailored premium when it comes to renewal time, and the idea is that this will be more affordable based on your driving score. This is a good option for new drivers or those who want to build up a year of no claims.

You can compare different types of black box insurance by entering your registration number or searching for your car's make and model below.

Frequently asked questions - black box

What does a black box record?

Each policy is different, but most black boxes will record:

  • Acceleration

  • Speed

  • Braking

  • Time of day

Other factors include the type of road, cornering, location, mileage, G force, impact, familiarity, consistency, and smoothness of driving.

Is a black box insurance policy right for me?

It’s popular among young drivers, but can be beneficial for many other drivers, particularly those who only do limited mileage or those in other high risk categories, such as drivers with previous claims or driving offences.

Is black box cheaper than a traditional insurance policy?

For many drivers, black box insurance offers a cheaper alternative to a traditional car insurance policy.

Insurers take the view that if you’re willing to have your driving monitored then you’re less likely to take risks, so will likely offer you a lower price than traditional insurers if you’re in a high risk group.

Is my price fixed?

While some telematics providers offer fixed premiums, others will regularly review your driving behaviours and could offer you a refund on your premium if you’ve proved you’re driving safely.

But bear in mind some insurers can ‘fine’ you or put your premium up if you’ve demonstrated bad driving behaviours - you will be able to monitor your performance and your insurer will advise you of how to improve your score before they charge you.

How is the black box fitted?

For fitted black box policies, your insurer will arrange for your black box to be installed by a professional fitter at a safe location, usually within 14-28 days of the start of your policy (although you will be covered as soon as your policy begins).

It should take less than an hour to fit the device in a discreet and secure place, usually in your dashboard. You will need to provide the following documents to the technician before the device is installed:

Driving licence (or DSA pass certificate if you’ve just passed and your licence is still being processed) V5C registration certificate Proof of no claims discount (if applicable)

Do I have to pay for installation?

The cost of the box and installation is included in the price of your premium. But if you want to change your car during the policy, you may have to pay for installation of a new box (see ‘what if I change my car?’).

What if someone else drives the car?

If you share your car, you should be aware that all their drivers’ behaviour will be recorded and count towards your driving score (with the exception of app-based policies).

It’s also important to remember that everyone who drives your car must have adequate insurance cover - they must be either named on your policy or have their own comprehensive policy that includes cover to drive other cars.

Is there a curfew?

When black box technology first came into use, most telematics insurance policies were curfew-based, meaning drivers could be fined or have their premiums increased if they used their car after a certain time of night.

Some policies still work in this way, but the industry has moved on from these tactics after concerns that young drivers were acting dangerously to finish their journeys before the curfew time.

None of the black box policies available through Uswitch are curfew-based, but night time driving may affect the driving score for some policies.

Can the black box help me in an accident?

Some telematics devices can detect when your car is involved in a crash. An alert will be sent to your insurer if the device detects an impact over a certain measure of force. The insurer can then contact the emergency services and inform them of your location if they believe you are in danger.

Insurers can also use the telematics data to determine the cause of an accident and who is at fault, which could make the claims process easier.

What if my car is stolen?

Most installed boxes can help to locate your car in the event that it is stolen. The police can work with your insurer to determine the location of your car based on the black box data.

What if I change my car?

If you get a new car during the term of your policy, your insurer will deactivate the box in your current car (for fixed boxes) and will arrange to install another box in your new car. Some insurers will do this for free, but others will charge up to £150.

What if I cancel my policy?

If you decide to change insurance providers, your box will be switched off and the original insurer will not receive any more data from your car. You can also request to have the box removed from your car, but note that you may be charged a fee for this.

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See a range of car insurance quotes in just a few minutes when you compare with Uswitch