Jump to navigation
Connection news

Indian ISPs have been rapped over the use of the phrase 'up to' in advertising claims for its broadband services.

Under the terms of the new regulators from the country's state regulator Telecom Regulatory Authority of India (TRAI) broadband providers will instead be forced to include the minimum speed offered by their service.

The news comes after a report from TRAI on broadband speeds found that although many companies have advertised speeds of up to 256kbps (the speed which is defined as broadband by TRAI), the actual speeds being delivered are often much slower.

A statement from the watchdog said: "Incidences have come to the notice of TRAI where service providers are using words like 'up to' to define broadband speed without indicating the minimum committed speed."

The recommendations of the Indian regulator echo those made by Ofcom, which has called for greater transparency in UK ISPs' advertising.

Use our broadband speed test to find out the speed of your connection and compare potentially faster packages.

Join the conversation

comments powered by Disqus

Stay up to date

  • Google+ Follow uSwitchTech
  • Subscribe to our RSS feed

Latest Comments

  • Gosia 2 days ago TalkTalk broadband deal offers... That's ridiculous - it was 18 months free, then TalkTalk said it was 12, and after I paid for the whole...
  • Jonathan Leggett 6 days ago BT Infinity fibre broadband... Hi Hacked Off, Definitely not been scammed. Not sure what's happened, though. Do you want to drop me a...
  • Hacked Off 6 days ago BT Infinity fibre broadband... I think I have been scammed.... no one answering the broadband switch telephone.... no link to claiming...

Search news