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TalkTalk news

Internet service provider (ISP) TalkTalk has announced plans to open a 'customer experience centre' in London, as it attempts to engage with broadband consumers in the capital.

The newly-independent firm, which split from former parent company Carphone Warehouse last month, will open the retail outlet in Soho during the week of April 19th, according to Mobile Today.

Up until the demerger, consumers wishing to subscribe to TalkTalk broadband packages on the high street were required to visit a Carphone Warehouse store.

But with TalkTalk now trading as a separate entity, the firm appears keen to expand its presence in the domestic market.

At the London store, consumers interested in the ISP's broadband deals will be able to gain information and advice in person from customer service representatives.

They will also be able enjoy refreshment facilities on the first floor, where free wireless broadband services will be available.

A TalkTalk spokeswoman said the broadband provider was preparing for a mid-April opening and was also looking at opening up further outlets in other locations around the UK.

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