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uSwitch Broadband News: Customer service and satisfaction

Increased visibility over customer service and satisfaction levels among consumers has been behind the mass broadband migration over the last couple of years. This section looks at studies into the best and worst ISPs for customer service and satisfaction as well as regulations intended to improve standards.

Customer service and satisfaction

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Latest Comments

  • Malcolm.CM13 1 week ago TalkTalk offering free speed... BTW, put my postcode in & you'll see for yourself, CM13 1JZ Standard broadband: Up to 38Mb (estimated...
  • Malcolm.CM13 1 week ago TalkTalk offering free speed... 4Mbps? I should be so lucky! They say I only get 2Mbps because I'm 2.6 miles from the Brentwood signal box...
  • Tim Coote 1 week ago Government pledges 10Mbps... Looking at the business case(s) for this 'investment' in BT's balance sheet, I'm surprised not to see...

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