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TalkTalk allays fears over new web tracking system

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Posted at 3:37pm by

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Internet service provider TalkTalk has reassured subscribers over the technology it is using to improve its network security.

Clive Dorsman, Managing Director of TalkTalk's technology division, has revealed that the company received a number of questions in relation to how the solution actually functions.

He explained that the technology, which is free and opt-in only, has been designed to filter and record the website URLs that the network has been asked to connect to.

This means that it will not record who sends the request or any other personal data linked to the address, he added.

"Being located in the TalkTalk network, the system is subject to the same high level of security applicable to the TalkTalk network and TalkTalk's customer data," Mr Dorsman explained. "The process is not dissimilar to how we record voice traffic."

Details about the TalkTalk system have come after Virgin Media also announced the launch of a new campaign designed to improve knowledge of online security issues among its broadband subscribers.

More news on: TalkTalk, Future developments

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