Customers with BT's legacy silver BT Vision boxes are being given the chance to upgrade to a YouView box at no extra cost, though a contract will be required.
As part of the telecoms giant's plan to gradually phase out the old technology and focus its efforts on YouView, the operator intends to close its silver BT Vision broadband IPTV box service, and is asking customers to make the move to the new service in the coming weeks.
In a newsletter to existing silver BT Vision customers, the company advised people that if they do not adopt the YouView+ box, they will see their existing services stop working by the end of June, and as such is recommending people make the switch as soon as possible.
All owners of the original set top boxes will be given the chance to upgrade "at no extra cost", but to do so they will need to take out a new TV and broadband contract for 18 months.
BT confirmed: "We’ve improved our BT TV service since we launched with the original silver box. To continue to deliver a good TV service to you and to simplify BT TV, we’ve decided to remove our original service."
It added that the YouView offer is a "thank you" to customers who have "stuck with the company" since the launch of BT TV, and noted that the box offered is the more powerful YouView+, which enables people to record as well as pause and rewind live TV.
"We’re offering an upgrade to YouView at no extra cost (worth £199) when you re-contract your BT TV and BT Broadband for 18 months. Swapping to a BT TV YouView+ box will mean that you can keep watching the TV you love."
It did warn customers that they will not be able to transfer content from one box to the other, however, and as such advised customers to watch any recorded programmes before switching to YouView, with only TV or film purchases being swapped over, around 72 hours after plugging in the new YouView box.