closedownarrowexternal-linklogo-verticalmenu-barsearch Skip to main content
Jump to navigation
default

The appeal of free phone calls massively overshadows the usage of paid for VoIP, according to a new survey by Point Topic.

Of the results taken from the BBUS (Broadband User Service) Consumer Survey 3, only 13.8% of internet users make IP calls, of which the most popular format was Skype with just over a third of users. In comparison Vonage subscribers make up only 0.4% of that total, meaning that they only have around 5,000 UK subscribers overall.

Unsurprisingly only 1% use the voice call on their games console, and 22% use a webcam and software on their PC.

Of those making IP calls, only 22% actually use services that involve some sort of payment. 10% of these use ISP provided VoIP and another 12% use PC based services, allowing them to call to non-internet users for a fee.

With the popularity of VoIP increasing, the number of options available to consumers is expanding, but Skype still seems the most popular choice.

Join the conversation

comments powered by Disqus

Stay up to date

  • Google+ Follow uSwitchTech
  • Subscribe to our RSS feed

Latest Comments

  • Bruce Farley 17 hours ago Sky overhauls TV packages I called sky broadband a couple of days ago and spoke to the sales team, I asked "why is yours more...
  • Bruce Farley 17 hours ago TalkTalk offer discounts on... Talktalk is warehouse brand, that's why it's so reduced. My dad has talktalk, and luckily doesn't use the...
  • Bruce Farley 17 hours ago BT launches 152Mbps and 314Mbps... I take it that's January 16th this year?2018? IOW just FOUR DAYS before I started a court proceeding...

Search news