closedownarrowlogo-verticalmenu-barsearch Skip to main content
Jump to navigation
Customer news

UK broadband customers are satisfied that they are receiving a fair deal, according to new research.

A recent survey conducted by Broadband Choices has found that even in the wake of the ongoing credit crunch, the number of British broadband subscribers listing "value for money" as a major concern has not risen since February.

Broadband Choices product director, Michael Phillips, confessed that he was surprised that the number of unsatisfied customers had not increased over recent months.

"We had expected a significant decrease in the number of users who felt they were receiving value for money since the last survey, as the credit crunch bites harder in to household incomes," he commented.

He went on to advise: "ISPs announce new deals all the time and any household that hasn’t looked at what else is on offer for a year or more may find that they can make significant savings on their annual cost of broadband."

In terms of customer satisfaction levels, it was found that TalkTalk had improved the most out of the major UK broadband providers.

Join the conversation

comments powered by Disqus

Stay up to date

  • Google+ Follow uSwitchTech
  • Subscribe to our RSS feed

Latest Comments

  • Patricia.Green.92 1 day ago Scientists use infra-fed to make... I was paid 104000 bucks past year by doing an on-line task furthermore I was able to do it by w­orking in...
  • Amy.Mercado 1 day ago Sky Q customers to get F1 races... I was paid 104000 dollars last 12 months by doing an online job moreover I was able to do it by w­orking...
  • Jean Hollingsworth 1 day ago EE broadband customers to lose... I have a few years of important emails saved in folders on my fsmail email, do I have to transfer the lot...

Search news