closedownarrowexternal-linklogo-verticalmenu-barsearch Skip to main content
Jump to navigation
default

Despite the apparent ease and convenience of using broadband phone services, many users of high-speed internet have not been lured by the service.

This has been highlighted by Elizabeth Judge of the Times, who has pointed to figures from Ofcom which show that only 14 per cent of broadband internet subscribers used voice-over-internet-protocol (VoIP) technology in the first quarter of 2008.

According to Ms Judge, price and quality could be two factors which are dissuading broadband customers from talking to others via their internet connection.

She said: "The future should have been bright for broadband phone services, but it seems that making telephone calls over the internet has remained merely a niche interest.

"While better phone deals may be one reason that consumers have not taken to it, others could have been deterred by the poor quality of internet phone calls."

The fall in international calls from many mobile phone services has also been picked out by Ofcom as a possible reason for stunted VoIP growth.

Join the conversation

comments powered by Disqus

Stay up to date

  • Google+ Follow uSwitchTech
  • Subscribe to our RSS feed

Latest Comments

  • Angela 1 week ago Complaint over broadband... I have tried to claim my £200 cash back over the past 9 months which I have never received or had any...
  • Josh Cropper 1 week ago Government scheme gets superfast... 10Mbps by 2020? Careful guys... They're gonna hack super fast dial up into your eyes by 2030 at this...
  • David Longstaff 1 week ago How to fix Sky Q's 'too bright'... Swiping, or clicking, right brings up the last program pop up then pressing back removes it, with no...

Search news