Another month, another payment shock for a mobile broadband customer. This time it was the turn of one Will Pierce who has racked up a bill of some £22,000. Mr Pierce’s mistake was to watch TV online using his mobile broadband dongle while abroad.
The unfortunate Vodafone customer said he nearly fell over when he received the demand from this ISP. He told the Daily Mail: “There's no warning when you log on how much it will cost a minute or a counter on the screen telling you what it is costing. If you ran up such a bill on your credit card while overseas you'd get a call checking that it is you who is spending so much.”
As far as Top 10 Broadband is concerned it’s horror stories such as these that mean that the forced reduction in mobile broadband charges in the EU cannot come fast enough.
Under the regulations the amount that EU networks can charge UK rivals for use of their networks will be pegged. In turn, these savings for UK consumers will be passed onto consumers. Due to come into force as of July, alas the reductions a little too late for Mr Pierce and presumably thousands of others like him.