Fresh from hitting the high notes as official sponsors of the X-Factor, TalkTalk has unveiled a stunning three-months free broadband deal offering total savings of almost £20 per year. So is it time to switch to TalkTalk? Here’s ten reasons why you might want to consider voting with your feet…
1) Three-months free broadband
Under the terms of its new promotion, customers pay nothing for their broadband connection for the first three months of the year – that’s a handy saving of £19.47 over the course of the 18-month contract.
2) Like the budgie, TalkTalk broadband is cheap
Once the introductory free broadband period is up, contract customers pay an incredibly keen rate of just £6.49 per month. You’ll not find cheaper wherever you look.
3) Free and reduced rate phone calls
TalkTalk broadband customers also benefit from super-competitive call rates, with all packages offering unlimited evening and weekend calls to UK landlines as well as free local calls. Evening and weekend calls to 0870/0845 numbers are also free of charge.
Meanwhile, by adding a boost for an additional £4 you can add the Anytime Calls Boost to give you unlimited calls 24/7 to UK landlines for only £4 per month. Alternatively, if you’ve got friends and family abroad, why not take the International Boost? This entitles subscribers to cheap calls to 36 overseas locations for just £2 per month.
4) Free wireless router with orders completed online
All customers signing up for the Essentials package online get a free wireless router enabling them to share your connection between all their internet-enabled games, laptops and other sundry bits of tech they may have lying around the house.
5) Fast service
TalkTalk offers subscribers an impressively fast connection of up to 8Mb (depending on location). That’s almost double the average speed received by most UK consumers.
6) Improved customer service
TalkTalk has just announced a massive overhaul of its customer service department. From hereon in, service agents will prioritise solving your problem on the first phone call rather than addressing the problem as quickly as possible but potentially leaving the issue unresolved.
Additionally, a dedicated team has been set up solely to deal with new customers who have issues relating to setting up their broadband – a boon when you consider that this is when most people are likely to encounter problems.
7) Gigantic download allowance
The Essentials package entitles takers to a massive monthly download limit of 40GB. This is plenty for all but the very heaviest users and means that worries about incurring excess charges will be a thing of the dim and distant past.
And in the unlikely event that 40GB isn’t enough for you, for £4 a month the TalkTalk Download Plus Boost lets you double your usage to 80Gb.
8) TalkTalk broadband is flexible
Once you’ve signed up for a Boost you can cancel your package at any time after the first 30 days of activation. Consequently, you’ll never end up paying for services that you don’t use.
Furthermore, with 721 possible product combinations available, it’s never been easier to tailor your broadband package to your own personal needs.
9) Award winning service
Top 10 Broadband has named the Essentials package the best value offering on the market. But it’s not just us who rate TalkTalk. uSwitch also praised its well-priced offerings and last year voted the company the best value for money home phone provider and the supplier of the UK’s best value for money bundle.
10) TalkTalk broadband takes the hassle out of moving house
The TalkTalk Home Mover service allows existing customers who have moved house to set up a new connection for just £29.99 - or £59.99 for those new to the broadband supplier. This compares with fees of up to £120 charged by some rival broadband providers.