closedownarrowlogo-verticalmenu-barsearch Skip to main content
Jump to navigation
Link news

A major failure on a Tier 1 IP transit network last night has caused disruption to broadband services across the UK, Europe and North America.

The issue at Level 3 Communications downed multiple websites, caused connectivity issues and led to slower than normal service on a number of networks across the globe.

Reports suggest that the outage was "due to a router manufacturer software issue", with several of Juniper Network's EDGE routers thought to have crashed and reset their connections.

However, Juniper has stressed that only a small percentage if its customers were affected, although this could have impact on a significant number of end users depending on which broadband providers were hit.

“This morning, Juniper learned of a Border Gateway Protocol edge router issue that affected a small percentage of customers," said Mark Bauhaus, Executive Vice President for Services, Support and Operations at Juniper Networks.

"A software fix is available, and we’ve been working with our customers to immediately deploy the fix.”  

Join the conversation

comments powered by Disqus

Stay up to date

  • Google+ Follow uSwitchTech
  • Subscribe to our RSS feed

Latest Comments

  • Sandy Birch 1 day ago BT Vision customers to get free... There are 2 links offered on the invitation letter to get a new YouView+ upgrade. does...
  • Dilson Von Belper 3 days ago BT Smart Hub review I agree ..but I called BT and had such a fight, many calls back and forward to India and South Shields ,...
  • Melanie Jane Shields-Appleton 3 days ago Ofcom unveils plan to bring... Hi David, I moved a 3 year old house on the 5th April, I was assured by BT I would get fibre but once I...

Search news