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Broadband provider Plusnet has received its third consecutive recommendation from Which? - the UK's largest independent consumer body.

The Sheffield-based firm is celebrating having received four-star ratings in a number of categories for its home broadband service.

Following a survey of subscribers, Plusnet received commendations for connection reliability, value for money, customer service and ease of set-up.

In order to become a Which? Recommended Provider, companies need to achieve an overall score of at least 70 per cent in their consumer survey and get average or above ratings for all other aspects of service.

Plusnet - which previously gained the status in August 2011 and March 2012 - received an overall score of 73 per cent.

Commenting on the achievement, Plusnet Chief Executive Jamie Ford said it was "great" to be recognised for a combination of value for money and high quality service.

"To get this recommendation for the third time running, based on genuine customer feedback, is testament to the improvements we have been making at Plusnet," he added.

"We continue to offer 24/7, free phone UK support and in the last year we've set up specialist teams that focus on the most common customer concerns."

He said that whether a consumer is attempting to improve their download speeds or prevent latency on time-sensitive services such as on-demand TV, Plusnet can now give "specific and individual advice" to ensure the best possible experience.

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