closedownarrowexternal-linklogo-verticalmenu-barsearch Skip to main content
Jump to navigation
BT news

Openreach has seen the number of network faults reported by members of the public double as a result of the recent severe weather.

BT's infrastructure division has been working round the clock to repair damaged networks, in order to restore broadband and home phone services in many areas.

But as consumers continue to report network faults, the company faces a significant backlog of engineering work.

As reported by Recombu, an Openreach spokesperson said the company is, out of necessity, prioritising network repairs.

"The issues being raised often represent a safety risk to members of the public and our engineers," the representative noted.

“Overall contact performance and especially provision contacts, has been extremely challenging over the last few weeks."

This situation is unlikely to change over the coming weeks, the spokesperson added, meaning Openreach faces a difficult start to the year.

Severe storms in the autumn caused similar problems for the BT infrastructure specialist -  more than 200,000 UK homes and businesses suffered outages during the previous wave of bad weather.

Join the conversation

comments powered by Disqus

Stay up to date

  • Google+ Follow uSwitchTech
  • Subscribe to our RSS feed

Latest Comments

  • Moses Herve Johnson II 3 days ago BT launches 152Mbps and 314Mbps... So BT are charging this much for ultrafast internet, ridiculous, people should shop around before making...
  • Moses Herve Johnson II 3 days ago Virgin Media defends termination... It's ridiculous that virgin media charges so much against people who are moving homes.
  • Moses Herve Johnson II 3 days ago Virgin Media customers report... I don't think all of london is affected by virgin media internet network shutdown (mini meltdown). Well...

Search news