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Virgin Media news

Virgin Media broadband subscribers suffered connectivity problems in parts of the UK on Tuesday March 31st after a vital cable was severed.

Reports suggest that third-party contractors accidentally broke through the cable near Evesham in Worcestershire.

This affected broadband service as far away as Cardiff and Birmingham, with many customers reliant on the cable for their usual level of service.

A number of other broadband providers that use Virgin Media's network - including Entanet - were also hit by the outage.

Connectivity was restored for most customers, albeit at reduced speeds to normal, by re-routing some of the data traffic.

By 11pm on Tuesday evening, the necessary network repairs had been carried out, ensuring normal broadband services could resume.

Earlier in March, a cable break in Essex caused internet downtime for Sky broadband customers across nine towns and a number of villages.

Sky engineers worked through the night to repair the damage, which hit services in locations such as Chelmsford, Braintree, Billericay, Southend and Witham.

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