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BT is set to increase the price of several phone and broadband packages in September, which will hit millions of customers across the UK.

The telecoms giant has revealed that its annual raft of increases will take effect on September 20th this year, with the traditional rise in line rental costs continuing as the price moves to £17.99, just nine months after it increased to £16.99.

It is one of a number of price rises taking place, with phone customers who pay per call seeing rates for calls to UK landlines and 0870 numbers increase from 9.58p to 10.24p, while landline call set-up charges will also rise from 15.97p to 17.07p.

Furthermore, customers on an Unlimited Anytime UK Calls plan will pay £7.95 instead of £7.45, and the Line Rental Saver discount for paying a year in advance will now cost the equivalent of £16.29 per month, compared to the current £15.29.

The average rise in costs is equivalent to 7% and is at odds with the country's inflation rate, which has averaged zero in 2015.

However, BT Consumer CEO John Petter said the increases will cover the company's investment in new broadband, phone and TV deals, as well as its efforts to roll out superfast broadband across the country.

"We realise that customers never welcome price rises, but we have ensured that low-income customers avoid price rises," he commented.

"And we continue to highlight money-saving options for all customers, including those who just want a great value package of a line and calls, such as Home Phone Saver 2018."

This option is for customers who only want a traditional phone service, offering line rental, anytime calls to UK landlines, free Caller Display, free Anonymous Call Reject and the ability to pay by cash or cheque, fixed at £20.99 a month until 2018.

BT has also pointed out that customers will receive free calls to BT Mobile from landlines included in their inclusive calls, while the new AMC channel will be free for all BT TV customers when it launches exclusively on BT TV this autumn.


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