Skip to main content
Jump to navigation
bt openreach

Openreach is continuing the expansion of its 1Gbps FTTP service to locations across the UK.

Openreach has increased its use of Ultrafast Fibre-to-the-Premise (FTTP) as it plans to continue the rollout of the technology across the UK.

Kim Mears, Managing Director of Infrastructure Delivery, confirmed the telecoms company has now provided 1Gbps FTTP to 435,000 premises - up from 350,000 in 2016.

It is estimated two million premises could benefit from the fibre optic technology by 2020, with many new-build developments adopting the enhanced connections.

Openreach has been keen to improve provision of FTTP orders and has upgraded tools and equipment to help speed up the process for customers, reports

Ms Mears explained the average FTTP order was taking 50 days to process less than 12 months ago - significantly higher than the industry service level agreement of 18 days.

However, she added: "Our Infrastructure Delivery team, CIO team, and chief engineer team have hammered average provision time down by 50 per cent to just 21 days…with big improvements planned over the next year, we’re confident our customers will soon notice the difference."

There have also been improvements in Openreach’s network availability to ensure enough capacity is in place to deal with customers’ requests straightaway.

In 2016, businesses across Bristol, Bath, Liverpool, Salford and Manchester became among the first in the country to benefit from the expansion of the 1Gbps service.

Openreach’s current fastest four speed profiles for ultrafast FTTP offer downloads of 220Mbps, 330Mbps, 500Mbps and 1Gbps. Many ISPs do not currently support the two fastest speeds, but it is expected that some of the leading providers will opt to support the technology by at least 2020.

Join the conversation

comments powered by Disqus

Stay up to date

  • Google+ Follow uSwitchTech

Latest Comments

Search news