Orange UK has been criticised after seemingly charging unfair prices for its broadband services.
A customer of the operator has written to his local newspaper in protect against new charges levied against him.
Romsley resident Stan Francis informed the Bromsgrove Standard that his internet service provider had asked him for almost £9 a month extra, ISP Review reports.
He explained that Orange told him this was necessary due to charges it has to pay BT for using the village's exchange, which is not unbundled.
Writing to his local newspaper, Mr Francis noted that as it has been asserted by the government that universal 2Mb broadband is a necessity then pricing should also be taken into consideration.
"Companies offering internet access need to be fairer with their prices", he said.
"There are many exchanges around the country like the one we have in Romsley, which means a lot of people are going to be affected by these charges."