Skip to main content
Jump to navigation

Internet service provider Orange continued to shed broadband subscribers during the first quarter of 2010, it has been revealed.

The firm, which recently merged with rival mobile broadband provider T-Mobile in the UK to form Everything Everywhere, lost another 24,000 customers between January and March.

Parent company France Telecom announced that broadband package subscriber numbers fell from 840,000 to 816,000 during the quarter, reports ISPreview.

This represented an improvement on the 59,000 drop witnessed between the third and fourth quarters of 2009, but is still worrying for the firm as it bids to regain lost ground.

Last month, the firm relinquished control of its fixed-line broadband infrastructure to BT, in a deal which allows Orange to provide web services over the telecoms giant's next generation network.

Orange's Bruno Duarte told the Times that the broadband provider had decided to "fundamentally change" its approach in the UK market, in a bid to offer exceptional customer service levels.

Join the conversation

comments powered by Disqus

Stay up to date

  • Google+ Follow uSwitchTech
  • Subscribe to our RSS feed

Latest Comments

Search news