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Yorkshire-based internet service provider (ISP) Plusnet is attempting to improve customer service levels by moving customers to a new network.

The broadband provider has spent the last few months establishing its new infrastructure, which uses four 10Gb host links to provide the three networks currently in commission.

Plusnet, which also has two more 10Gh host links currently on order, will spend the next six weeks moving a small number of customers across.

The firm's Dave Tomlinson said the new network has "a number of advantages".

"With four 10Gb host links available, we have a significant amount of capacity in reserve which can easily be increased with only a few days' notice and makes it much easier for capacity planning," he stated.

"It also makes it easier to manage and keep the network in balance."

He said that the ISP's intention is to complete the migration process by the middle of April, in order that the old networks can be decommissioned.

Plusnet, which operates out of Sheffield, won Best Value Home Broadband in the Top 10 Broadband Awards 2009.

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