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Internet service provider BT has apologised after consumers in Scotland experienced a period of service difficulties

The BBC reported that web services were disrupted in northern Scotland at the end of last week, with households in Shetland, Easter Ross, Aviemore and Elgin affected.

BT confirmed that problems with the Highlands broadband network had been experienced between Thursday February 3rd and Saturday February 5th.

The problem was rectified, restoring full broadband services, after equipment was replaced at BT's Inverness telephone exchange, the news provider stated.

A BT spokesperson apologised for the slower than normal download speeds delivered to affected subscribers towards the end of last week.

He explained that since the internet was still operating – albeit at a far reduced capacity to normal – alarms were not triggered on BT's systems.

BT is currently in the process of investing £2.5 billion upgrading its national broadband infrastructure to support high-speed fibre internet services.

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