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The technical support offered by broadband providers can be of major assistance to UK companies, it has been claimed.

Charles Bligh, Managing Director of TalkTalk Business, explained that within many companies, particularly small and medium-sized enterprises (SMEs), there is a shortage of technology skills, and this threatens to hold them back.

He proposed that having the right IT systems and technical know-how is important for growth, and as such, addressing the skills gap effectively is "the key to unlocking any investment in technology".

"As an internet provider, we are focused on making it easier for small businesses to take advantage of the power of technology, from using effective communications tools to cloud computing, and call on other suppliers to do the same," Mr Bligh stated.

"By making online services as simple and accessible as possible, we can help reduce the time and resource burden for UK SMEs."

He claimed that companies which have access to technical skills can benefit from "improved efficiencies and productivity".

"By playing our part in equipping SMEs with simple tools, such as plug-and-play routers, video help and support guides, we aim to make life easier and reduce the reliance on in-house tech training," Mr Bligh claimed.

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