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Confidence in the government and broadband providers to deliver 30Mbps broadband across the UK has been shattered by earlier attempts at achieving EU benchmarks, a consumer poll suggests.

In a survey of 733 people on uSwitch, some 73% admitted they do not expect the UK to reach the EU’s 30Mbps universal provision target by 2020, despite total investment of £1.2 billion in schemes to achieve it.

The study lays bare the extent to which previous failed bids to achieve broadband provision standards have damaged consumers’ confidence in the authorities and suppliers responsible for the rollout.

Back in 2013, the government announced it was abandoning its target of rolling out super-fast broadband to 90% of the population by 2015. In this instance, superfast broadband is being defined as a connection of 24Mbps.

The revised rollout plan, slammed as another instance of the government ‘moving the goalposts’, means that five million homes must wait another four years to get a high-speed service.

Under the new roadmap, 95% of the country should have a super-fast connection by 2017.

This is 1.4 million homes more than it was aiming for previously, but comes two years later than was originally pledged.

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