Skip to main content
Jump to navigation
Other 2 news

The proportion of happy fixed broadband customers has declined in the last year, new figures have revealed.

According to Ofcom, 84 per cent of respondents were either "very" or "fairly" satisfied with their overall fixed broadband service in 2017.

This is three per cent down on the amount recorded a year earlier.

Meanwhile, the proportion of users who were "very" or "fairly" satisfied with the speed of their connection has remained the same at 82 per cent.

Figures from Ofcom's Communications Market Report also showed that 44 per cent of residential connections received an average speed of 30Mbps or more in 2016, compared with 38 per cent in 2015, while eight per cent had an average of speed of at least 100Mbps.

However, 29 per cent of residential connections had an average download speed of less than 10Mbps, which Ofcom stressed is the "minimum required to fulfil the basic needs of the average UK household".

Join the conversation

comments powered by Disqus

Stay up to date

  • Google+ Follow uSwitchTech
  • Subscribe to our RSS feed

Latest Comments

Search news