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Press releases
Tesco bucks the trend on balance transfers but savvy consumers could be the winners
Commenting on the launch of the new Tesco credit card, which offers 0% on purchases for 12 months and 0% on balance transfers for 12 months with no transfer fee, …
Vodafone investment is boost for 4G but May hit consumers’ pockets
Commenting on the news that Vodafone is to increase investment in its network this year, Ernest Doku, telecoms expert at Uswitch.com, says: “Mobile users are already consuming more data than ever …
Samsung fails to meet expectations as Apple remains the UK’s favourite
iPhone 5 holds onto the top spot as the UK’s favourite mobile Despite high rankings from pre-orders, Samsung’s Galaxy S4 fails to improve ranking since April launch Samsung range still …
Hefty £200 price hike hits First Utility customers 1st June
First Utility iSave v12 customers are being warned to brace themselves for a hefty £200 price hike when the company moves them to a more expensive tariff on the 1st …
Mobile roaming shock: Brits could face a £256 million bill this summer for failing to know which countries are in the EU
EU regulations introduced last year which capped the cost of using mobiles abroad have seen bill shock fall, but with many Brits confused about whether or not their destination is …
Brits suffer bad customer service yet almost three quarters of consumers let companies get away with it
Research shows that when it comes to customer service British consumers are getting a raw deal. 83% regularly waste time queuing or being kept on hold, while 65% regularly experience …
Uswitch.com calls on OFT to take tough action against payday lenders as new failings are exposed
Citizens Advice has today released new findings exposing the real extent of payday lenders’ failings. Michael Ossei, personal finance expert at Uswitch.com, says: “These findings highlight just how low some …
SSE reports 27.5% increase in profits, but no price cut for customers
SSE reports 27.5% increase in year-on-year profits – retail operating profits up from £321.6 million to £410.1 million[1] SSE admits it has benefitted from people keeping their heating on for …
NatWest and RBS toppled from top of credit card table as Barclaycard retaliates
Michael Ossei, money expert at Uswitch.com, says: “It comes as little surprise that just hours after NatWest and RBS announce a table-topping 0% 26-month deal, Barclaycard responds with a new 0% 27-month …
British holidaymakers risk £327 million in extra charges for using their credit card abroad this summer
12 million consumers (24%) plan to use a credit card while holidaying abroad this summer, racking up fees of £327 million[1] But the 12 million (24%) planning to use a …
Uswitch.com calls for greater clarity around broadband contract end dates
Eight in ten broadband customers want information about when their contract ends to be communicated more clearly. With many in the dark, Uswitch.com is calling on Ofcom to help empower …
Uswitch welcomes government push to help households get best energy deal
The Government has announced today how it intends to build upon Ofgem’s reforms so that the 84% of households who are not switching[1] can still get the best deal. The …