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Sky Mobile network: Five things you need to know

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Big changes are afoot for Sky customers. Here's what's happening...

Sky has officially launched its new mobile phone service, in news that means it's the last of the major TV providers to offer so–called quad-play deals.

But what is Sky Mobile offering? Here are five key things you need to know…

Want to know more? We've compiled a more comprehensive Sky Mobile FAQ for just that eventuality.

1. There are three SIM-only plans

Sky Mobile SIM card

Sky Mobile is aimed primarily at data-savvy customers who would rather pay for additional gigabytes than minutes and texts.

Prices start at £10 a month for 1GB of data, rising to £15 for 3GB. Heavy data users can opt for 5GB at £20 a month.

Sky TV customers also get free unlimited calls and texts included in their plan for no extra cost. Non-Sky TV customers can either choose to pay an additional £10 a month for unlimited texts and minutes or have a Pay As You Use tariff, paying 10p a text and 10p a minute.

These plans are ideal for customers who prefer to use WhatsApp and Wi-Fi calling to texts and phone calls.

2. It comes with unlimited free data rollover

Sky Mobile phone using data rollover

Yup, you read that right. In a bid to end the days of consumers losing their leftover data at the end each month, Sky Mobile lets you roll over any unused data at the end of each month and put it in an online ‘piggybank’.

That data will be there whenever you want to use it for up to three years at no extra cost, giving the network a distinct advantage over other providers that offer much less generous rollover options.

3. It's backed by O2

Network - o2

Way back in 2015 it was announced that O2 would be the bedrock of Sky's mobile phone service. So Sky Mobile is what's called an MVNO (mobile virtual network operator).

That means O2 provides the network infrastructure while Sky will deliver the service to customers.

This is broadly similar to TalkTalk and Tesco Mobile’s arrangement with O2 and means Sky will be able to offer extensive coverage and good speeds.

4 There are incentives for existing Sky TV customers

Woman using Sky Mobile at home

As well as being able to get their hands on a Sky Mobile SIM at least a month earlier than non-Sky TV customers, consumers who are signed up to Sky TV can also enjoy a range of other benefits and sweeteners.

As mentioned above, Sky TV customers get free unlimited calls and texts as part of their plan.

They can also access recordings on their Sky Planner from their phone while they’re on the move, thanks to a new feature called Sync. Until now, the Sky Go app restricted customers to streaming content.

Sky+ customers will get the Sky Go Extra app (normally priced £5 per month) for free too and can register up to four devices for viewing streams and recordings while they're out and about.

Currently, there don’t seem to be any sweeteners for Sky customers who only get broadband or line rental through Sky.

5. You can change your contract and allowances whenever you like

Sky Mobile phone using mix feature

Sky Mobile contracts will last for 12 months, but during that time, you can change your allowance whenever you like.

So, if you’re paying for way more data than you’re using or you want to opt for unlimited texts and calls, you can simply amend your tariff. That way, you can make sure you only pay for what you use.

Tempted to join Sky's network? Check out Sky Mobile's SIM-only deals.

Category: Features
Tagged: networks, tariffs

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