Your cookie preferences

We use cookies and similar technologies. You can use the settings below to accept all cookies (which we recommend to give you the best experience) or to enable specific categories of cookies as explained below. Find out more by reading our Cookie Policy.

Select cookie preferences

Skip to main content

Energy guides

If you're looking for assistance in comparing energy, switching energy or any energy problem, our energy guides are here to help.

Energy bills

Managing energy bills is key for customers - find the answers to your questions here.

Energy back billing
Energy back billing errorsUnderstand how to deal with energy supplier back billing. Discover your rights as a consum ..
Electricity bill
How to understand gas and electricity utility billsDiscovering what a utility bill includes will help you understand how, why and what you ha ..
How to prepare for a price cap update
How to prepare for a price cap updateWith the price cap due to be updated on four times a year, Uswitch has released a checklis ..
Average gas and electricity bills in the UK
Average gas and electricity bills in the UKWhat does the average UK gas and electricity bill look like? See how your energy usage and ..
What are energy standing charges
Gas and electricity standing chargesWhat is a standing charge for gas and electricity? All energy tariffs offered have a daily ..
Energy refund
Getting a refund from your energy supplierDoes your current or previous energy supplier owe you money? Find out how to get it back w ..

Energy discounts and help

Various discounts and help are available to energy customers, both through industry organisations and individual suppliers. See what might be available to you here.

Priority Services Register for vulnerable energy customers
Priority Services RegisterVulnerable energy customers such as the elderly and disabled can register for special serv ..
Smart meter in-home display
How do demand flexibility schemes like Money Back work?The National Grid's Demand Flexibility Service promises to pay customers for energy they d ..
Man paying his energy bill at home
How to spot and avoid energy scamsEnergy scams are on the rise amid the ongoing cost of living crisis. How do you spot and a ..
Energy help schemes
How to find out if you’re eligible for an energy help scheme, grant or benefitFind out if you're eligible for energy help schemes or benefits using our interactive tool.
Ofgem logo
Ofgem: the energy regulatorFind out how Ofgem works with both energy suppliers and consumers. Discover how the UK ene ..
Get help paying your energy bills
Get help paying your energy billsGet help paying your energy bills. There are options for those struggling - find out if yo ..

Energy meters

Get to grips with the different types of gas and electricity meter here.

Economy 10
What is Economy 10?Economy 10 tariffs means you pay a cheaper rate for your electricity during the off-peak t ..
How to prepare for a price cap update
How to prepare for a price cap updateWith the price cap due to be updated on four times a year, Uswitch has released a checklis ..
What is a prepayment meter
Prepayment meters and pay as you go energyMillions of households across the UK have prepayment or pay as you go energy meters. If yo ..
Switch from prepayment to credit meter
Changing from a prepayment meter to a credit meterLooking to switch from a prepayment meter to a credit meter? We explain who can switch and ..
MPANs and MPRNs: What are they and how can you find them?Discover how to find out your MPAN, MPRN and meter serial numbers to allow you to switch e ..
Economy 7
What is Economy 7?Find out everything you need to know about Economy 7 meters and tariffs, including how to ..

Energy prices

Whether they're relatively stable or fairly volatile, energy prices are worth keeping an eye on. Find out more here.

Why do energy rates differ by region
Why energy tariff costs are different by regionDiscover why energy tariffs' costs are different by region. Uswitch sheds light on the top ..
What is the energy price cap
What is Ofgem's energy price cap 2024?Information on the energy price cap set by Ofgem at a level of £1,568 for standard variabl ..
Uswitch’s guide to gas and electricity prices per kWh
Gas and electric costs: understanding kWhWhat is the gas and electricity cost per kwh in the UK? To understand what a kWh costs, yo ..
Gas and electricity price changes 2024
Discover why 2024 energy price changes affect energy billsFind out which suppliers have increased or decreased their energy prices and how that affe ..
Asian man are tired and stressed about working on a laptop and taking notes at home.
How to avoid being overcharged on your energyDiscover how to check if you have been overcharged (or incorrectly charged) by your energy ..
Underfloor heating
Underfloor heating: the ultimate guideExpert advice and all you need to know about underfloor heating systems including the diff ..

Energy suppliers

Questions about your supplier? Find the answers here.

Worried woman reading on smartphone bad news sitting on a couch at home
How to make a complaint about your energy supplierWant to make a complaint about your energy supplier? Uswitch's guide to energy complaints ..
Man on power station
Big six energy suppliersDiscover who the big six energy suppliers in the UK are and why they are important to hous ..
An offshore wind farm
Domestic energy suppliers' fuel mixDiscover how much of the electricity that you use is generated buy nuclear, renewable, coa ..
What if my energy supplier goes bust
What happens if my energy supplier goes bust?What happens if your energy supplier goes bust and out of business? In this scenario there ..
Canary Wharf
Which energy suppliers are British-owned?Wondering which suppliers are 'British made'? It might surprise you which of the big six h ..
Young woman sitting on the floor at home checking her phone
How to contact your energy supplierFinding your energy supplier's contact details can be tricky, especially if their website ..

Energy switching

Confused about the process of energy switching? See what's involved and what information you might need here.

How to get energy bill credit back when you switch energy supplierDiscover if you have energy bill credit from your current gas and electricity supplier. Un ..
What if your energy switch can't go ahead?
Rejected energy switch issues and how to fix themA rejected energy switch can sometimes occur even when it looks like everything's gone thr ..
How to switch energy supplier
How to switch energy supplier for a cheaper dealLooking for a cheaper gas or electricity supplier but not sure where to start? Check out o ..
Comparing energy prices by region
Energy prices by region in 2024Did you know your postcode determines your energy bills? Find out which areas in the UK ar ..
Energy switching myths busted
Energy switching myths bustedThink switching energy will mean you’ll get charged twice or temporarily lose power in you ..
Moving house gas and electricity guide
Switching energy when moving houseSet up a new gas and electricity supply when you move to ensure you're on the best energy ..

Energy tariffs

Energy tariffs are the deals you might sign up to when you switch - see what they entail here.

Fixed price energy
How do fixed price energy tariffs workFixed price energy tariffs or fixed rate plans are a popular type of gas and electricity t ..
What is a standard variable tariff
Standard variable rate tariffsWhat makes an energy plan 'standard variable rate' or 'standard rate'? Find out why this o ..
My fixed energy tariff is ending - what should I do
My fixed energy tariff is ending - what should I do?Knowing when your energy tariff is ending will help you save - don't get rolled onto a mor ..
Gas pipeline
What are Independent Gas Transporters (IGTs)?Find out what an Independent Gas Transporter is, how you can tell if you are on IGT gas an ..
Types of energy tariff
What are the different types of energy tariff?Do you wonder why there are so many different energy tariffs for domestic gas and electric ..
a lit gas hob
How does switching energy supplier affect my Feed-In tariff?If you have solar panels and a Feed-In tariff, find out how you can switch energy suppliers.

Smart energy

Smart energy is the future - how can you get on board? Find out here.

What are smart meters and should I get one
What is a smart meter and is it a good idea to get one?Smart meters offer a free way to keep track of your energy usage and could mean the end of ..
Man using smart thermostat
The ultimate guide to smart thermostatsDiscover all you need to know about getting a smart thermostat - find out how a new smart ..
smart meter in home display
When will my energy supplier install my smart meter?All suppliers will have offered their customers smart meters for gas and electric by June ..
Smart meter closeup
Top 5 smart meter benefitsMany suppliers are encouraging their customers to make the move to smart meters in order t ..
Smart thermostat woman
Smart thermostats - how they work and how you can saveSmart thermostats let you control your home's temperature via a tablet, smartphone or desk ..

Energy studies

Read our latest energy studies.

102 energy saving tips for the home header
104 energy saving tips for your homeWith working from home the new normal and energy prices high, it's important to keep your ..
image of a couple unloading a dishwasher with the title 'Uswitch power house report'
Which appliances use the most energy?With energy prices still high, there are limited options for both saving money and limitin ..
Feature image showing an image of a lightbulb alongside the title '100+ UK Energy Statistics 2024
100+ UK energy statistics 2024What is the average energy bill in the UK? We’ve collated facts and stats from average ene ..
Banner graphic with the title "UK smart meter statistics 2024" and a picture of a smart meter
UK smart meter statistics 2024We’ve compiled over 100 smart meter statistics, including the number of smart meters insta ..
Feature image with the title business energy statistics 2024 and a picture of commercial lighting
UK business energy statistics 2024We’ve collated business energy statistics for 2024, covering the UK energy market, busines ..
Banner image with the title 'UK renewable energy statistics 2024
UK renewable energy statistics 2024We’ve collated the latest renewable energy statistics for 2024, covering the production, c ..

Energy efficiency

Read our latest energy efficiency guides

Woman's hands on radiator
Should I heat the whole house or just the room I'm using?Wondering if it's cheaper and more energy efficient to heat your whole house or just one r ..
Solar panelsHouseholds looking to be greener when it comes to their electricity can compare solar pane ..
Home insulationInsulation is a key part of ensuring a home is as energy-efficient as possible. Find out a ..
Standalone electric heater in living room
Energy-efficient heatersEnergy-efficient heaters: if you need to boost your heating, an energy-efficient heater ca ..
Radiator
How to bleed your radiators to improve energy efficiencyFind out how to bleed a radiator with our step-by-step guide that makes the process as eas ..
Energy performance certificate
What is an energy performance certificate?An energy performance certificate is required if you are selling, renting or building in t ..

Home insulation

Learn more about home insulation

Cavity wall insulation of new build house
Solid and cavity wall insulationLearn about different wall insulation types, including cavity wall insulation and solid wa ..
Man installing loft insulation
Loft and roof insulationFind out everything you need to know about loft or roof insulation with Uswitch to help yo ..
Woman draught-proofing a door
Draught-proofing your homeDraught-proofing is a cheap way to prevent heat loss, cut your energy bills and warm up yo ..
Worker installing floor insulation
Floor insulationFloor insulation can cut your heating bills, keep your home warmer and block draughts. Fin ..
Door with double glazed windows
Window insulation and double glazingThere's more to window insulation than double glazing. Find out about professional and DIY ..

Solar panels

Learn what solar panels are, how they work, and how you can get them.

a lit gas hob
How does switching energy supplier affect my Feed-In tariff?If you have solar panels and a Feed-In tariff, find out how you can switch energy suppliers.